Your privacy matters to us.

1. Scope of This Policy

This Privacy Policy applies to information handled through the Suovidha Mantra website, order process, customer support and related communications. It does not control independent third-party websites or services that operate under their own privacy policies.

2. Information We May Collect

Depending on how you use the website, we may collect information such as:

• Name, mobile number, email address and delivery address.
• Order details, selected products, quantity, price and transaction status.
• Messages, support requests and information you voluntarily provide when contacting us.
• Technical information such as browser type, device information, approximate location derived from network data, IP address and website activity where available through our hosting or analytics tools.

We aim to collect only information reasonably connected with the service you request.

3. How We Use Information

We may use information to:

• Process and fulfil orders.
• Verify payments and communicate transaction status.
• Arrange shipping and provide delivery support.
• Respond to product, order or customer-service questions.
• Maintain website security, prevent abuse and investigate suspected fraud.
• Improve website functionality, product presentation and customer experience.
• Meet legal, accounting, tax or regulatory obligations where applicable.

4. Cookies & Technical Data

The website may use cookies or similar technologies for essential website functions, cart/session continuity, security, preferences, analytics or performance.

Your browser may allow you to block or delete cookies. Disabling essential cookies can affect cart, checkout or other website functionality.

5. When Information May Be Shared

We do not sell customer personal information. We may share limited information with service providers when reasonably necessary to operate the business, including:

• Payment gateways and banks.
• Courier, logistics and delivery providers.
• Website hosting, security, analytics or technology providers.
• Professional advisers or authorities where disclosure is legally required.

Service providers may process information under their own contractual and legal responsibilities.

6. Payment Information

Payments may be processed by third-party banks or payment gateways. Suovidha Mantra may receive transaction references, payment status or limited billing information needed to verify an order, but full card or banking credentials are generally handled by the relevant payment provider rather than stored directly by us.

7. Data Retention

We retain information for as long as reasonably necessary for order fulfilment, customer support, accounting, dispute resolution, fraud prevention, legal obligations and other legitimate business purposes.

Retention periods may differ depending on the type of record and applicable requirements.

8. Information Security

We use reasonable administrative and technical measures intended to protect information from unauthorised access, alteration, misuse or loss. However, no internet transmission, website or electronic storage method can be guaranteed to be completely secure.

9. Your Privacy Choices & Requests

Subject to applicable law and verification, you may contact us to request access to, correction of, or other action regarding personal information associated with you.

We may need to verify your identity before acting on a request and may retain information where required for legal, fraud-prevention, accounting or dispute-resolution purposes.

10. Marketing Communications

Service messages necessary to complete an order or respond to a request may be sent using the contact information you provide.

Where we send promotional communication, you may use the available unsubscribe or opt-out method, subject to applicable communication rules.

11. Children

This website is intended for customers who can lawfully make purchases. If a minor wishes to purchase, a parent or legal guardian should handle the transaction and related information.

12. Third-Party Links & Services

The website may contain links to payment providers, courier services, social platforms or other external services. Their privacy practices are controlled by those third parties, so please review their policies where relevant.

13. Changes to This Privacy Policy

We may update this policy to reflect changes in our website, business processes, technology or applicable requirements. The revised version becomes effective when published unless another date is stated.

Effective date: 18 September 2026.

14. Privacy Contact

Business / Brand: Suovidha Mantra

Privacy Email: connect@suovidhamantra.com

Phone: +91 99519 13535

WhatsApp: +91 99519 13535